Cookie Policy
Last updated: 28 March 2026
This policy explains what cookies are, how we use them on this website, and what choices you have regarding your preferences.
1. What Are Cookies
Cookies are small text files that a website places on your device — computer, tablet, or mobile phone — when you visit. They are widely used to make websites function correctly and to provide information to the website's operators.
Some cookies are set by the website you are visiting (first-party cookies). Others are set by services that appear on that site, such as analytics tools or embedded maps (third-party cookies).
2. How We Use Cookies
We use cookies in four categories, described below. Essential cookies are placed without requiring your consent because they are necessary for the website to work. All other categories are placed only if you agree via the cookie notice displayed when you first visit the site.
Category 1 — Essential Cookies
REQUIRED These cookies are necessary for the website to operate. They support basic functions such as remembering your cookie consent choice, enabling page navigation, and maintaining session continuity. The website cannot function correctly without them. They do not collect personal information used for marketing or tracking purposes.
| Cookie Name | Purpose | Duration |
|---|---|---|
| cookieConsent | Stores your cookie consent preferences so you are not shown the consent notice on every visit | 12 months |
| PHPSESSID | Standard PHP session identifier, used to maintain your session on the server. Expires at the end of your browser session | Session |
Category 2 — Analytics Cookies
OPTIONAL These cookies help us understand how visitors interact with our website — for example, which pages are visited most, how long visitors stay, and whether any errors occur. The information is collected in aggregate form and is not used to identify individual visitors. We use this data to improve the content and usability of the site.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users for aggregate traffic reporting | 24 months |
| _ga_* | Google Analytics | Stores session state for analytics reporting | 24 months |
| _gid | Google Analytics | Distinguishes users for same-day reporting | 24 hours |
Category 3 — Marketing Cookies
OPTIONAL These cookies are placed by advertising platforms to help us measure the performance of our online marketing efforts. They record whether you arrived at our website after seeing an advertisement and whether you subsequently made an enquiry. No information is shared with advertisers for the purpose of targeting you with unrelated advertising.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Conversion tracking for Facebook advertising campaigns | 3 months |
| _uetsid | Microsoft (Bing) | Conversion tracking for Microsoft Advertising campaigns | 24 hours |
| _gcl_au | Google Ads | Conversion tracking for Google Ads campaigns | 3 months |
Category 4 — Preference Cookies
OPTIONAL Preference cookies allow the website to remember choices you have made — such as your language or region — to provide a more personalised experience on subsequent visits. We do not currently use preference cookies beyond what is covered under essential cookies, but may do so in future as the site is developed.
3. Third-Party Cookies
Some cookies on this website are placed by third-party services including Google Analytics, Google Ads, Meta, and Microsoft Advertising. These providers have their own privacy policies that govern how they handle data collected through their cookies. We encourage you to review those policies if you would like further information:
- Google: policies.google.com/privacy
- Meta: facebook.com/privacy/policy
- Microsoft: privacy.microsoft.com
We also embed a Google Maps view on our contact page. Google Maps may set its own cookies when this content loads. Your interaction with the embedded map is subject to Google's cookie and privacy policies.
4. Managing Your Cookie Preferences
When you visit our website for the first time, a cookie notice is displayed at the bottom of the screen. You may accept all cookies, or reject non-essential cookies. You can change your preference at any time by clearing your browser's cookies and revisiting the site, which will prompt the notice to appear again.
You may also control cookies through your browser settings. Most browsers allow you to view, manage, and delete cookies. Disabling essential cookies may affect the basic functionality of the website. Links to cookie management instructions for common browsers:
5. Changes to This Policy
We may update this cookie policy if we change the cookies we use or if the law requires us to do so. The current version is always available at this URL and is identified by the "Last updated" date shown at the top of the page.
6. Contact
If you have questions about how we use cookies, please contact us at [email protected] or by telephone at +60 3-2078 5931.